Our policies are put into effect so that you may have the best possible experience with us. Your registration and payment for any and all events, workshops, and sessions with The Soundbath Center, Reiki Lab, Jamie Bechtold, Robert Lee, and/or any and all other entities (studios, people etc.) associated with the center implies your complete agreement with these policies. Please note that some events may have different policies and those policies will be listed on the event or ticketing page. Each affiliate studio may have different policies, check with the studio before registering. When you book a session or make a payment for any and all events, you are agreeing with all policies pertaining to that particular event or session. If anything is unclear please ask us prior to booking or making payment. All policies apply regardless of individual circumstances. If you do not follow the policies your participation at the event, or your event will be canceled without refund.
Private Soundbaths at location of your choice
- 50% deposit confirms your date. Deposit is non-refundable.
- Remainder is due 1 week prior to event.
- You may hold the date with a payment of $200 for one week, providing event is at least 1 month away. This is intended for those that are still organizing their event and are not ready to place a 50% deposit. This amount is non-refundable. It does apply to full cost of event if booking is confirmed.
- One reschedule allowed within 4 weeks of original date providing at least 2 weeks notice is given.
- If your event is running late and you would like more time, we will accommodate you if possible. The overtime rate is $150 for every 30 minutes or portion thereof.
Events and Sound Baths at other studios, centers etc. (not at The Soundbath Center)
- Each studio has it’s own policies.
- Please check policies with the studio before submitting payment.
- Jamie and The Soundbath Center are not responsible for any issues that arise regarding payment, cancelation, refunds etc. through any other studio or venue.
- Please note that at most places admittance is not allowed more than 10 minutes after scheduled start time.
Product: Crystal Bowls
Undamaged, brand new bowls can be returned less a 15% restocking fee within 14 days. Shipping is not refunded and you are responsible for shipping the item back. All shipping packaging must be present. If an item has been shipped, yet not received, the above fee still applies. If an item was damaged please let us know immediately as that is a different issue that involves a discussion with the shipping company.
Once payment is processed you will receive a download link via email. Check your spam if you do not see it shortly. You have 24 hours to download your recording. If you do not download within 24 hours you will need to place the order again.
Product: Gift Certificates
Gift certificates valid for one year from purchase date. After that gift certificate holder is responsible for any rate changes. Gift certificates are non-refundable and non-transferable. All other policies apply.