Policies

Our policies are put into effect so that you may have the best possible experience with us! Your registration and payment for any and all events, workshops, and sessions with The Soundbath Center, Jamie Bechtold, and/or any and all other entities (studios, people etc.) she works with implies your complete agreement with these policies.  Please note that some events may have different policies and those policies will be listed on the event or ticketing page. Each affiliate studio may have different policies, check with the studio before registering. When you book a session or make a payment for any and all events, you are agreeing with all policies pertaining to that particular event or session. If anything is unclear please ask us prior to booking or making payment. All policies apply regardless of individual circumstances.


Toneation™ Private Sessions at The Soundbath Center or Reiki Lab
  • Full payment reserves your time slot.
  • 1 reschedule allowed within 4 weeks of original appointment time providing at least 48-hour notice is given.
  • Session is transferable to another person (same terms as above).
  • Same rules apply for gift certificates.
  • You may arrive late, however, your session will still end on time.
Group Soundbath Events at The Soundbath Center
  • Your payment reserves your spot in all events. If you have not paid, your spot is not guaranteed.
  • ALL SALES FINAL. TICKETS ARE TRANSFERABLE TO ANOTHER PARTY FOR THE SAME DATE ONLY. NO EXCEPTIONS.
  • No admittance more than 5 minutes after scheduled start time for 60 or 90 min. events. 10 minutes for 2-3 hour events.
  • As of January 1, 2018 no late admittance. Doors will open 15 min. prior to start time.

Private Soundbath Events at The Soundbath Center
  • Rates listed are for our basic soundbath experience.
  • Rates are subject to change depending on the exact details of your private event (ie – adding additional time, or other modalities such as Reiki, Breathwork, or crystals.
  • Full payment reserves your time slot.
  • $300 is non-refundable, remaining amount paid is refundable up to 7 days prior to your event.
  • 1 reschedule is allowed within 4 weeks of original appointment time providing at least 7 day notice is given.
  • If you would like additional time to relax with your group that can be arranged in advance. Rate is $50/30 min when arranged in advance. $75/30 min day of. Price is rounded up to the nearest half hour.
Private Soundbaths at location of your choice
  • 50% deposit confirms your date. Deposit is non-refundable.
  • Remainder is due 1 week prior to event.
  • You may hold the date with a payment of $200 for one week, providing event is at least 1 month away. This is intended for those that are still organizing their event and are not ready to place a 50% deposit. This amount is non-refundable. It does apply to full cost of event if booking is confirmed.
  • One reschedule allowed within 4 weeks of original date providing at least 2 weeks notice is given.
  • If your event is running late and you would like more time, we will accommodate you if possible.  The overtime rate is $150 for every 30 minutes or portion thereof.

Soundbath,  Reiki  and ALL other Trainings
  • Deposit is non-refundable but is transferable to another party for the same training date.
  • To get the early full payment discount, full payment must be made in ONE payment. No split payments.
  • Your deposit reserves your spot in the workshop or training. Spots are held once deposit is received.
  • Full payment is due 7 days prior to first day of training. If payment is not received you may forfeit your spot.
  • Payment, minus deposit, is refundable or transferable to another training date providing cancelation is requested at least 7 days prior to first day of training.
  • No refunds given less than 7 days before first day of training.
Events and Sound Baths at other studios, centers etc. (not at The Soundbath Center)
  • Each studio has it’s own policies.
  • Please check policies with the studio before submitting payment.
  • Jamie and The Soundbath Center are not responsible for any issues that arise regarding payment, cancelation, refunds etc. through any other studio or venue.
  • Please note that at most places admittance is not allowed more than 10 minutes after scheduled start time.

Product: Gongs and gong accessories

Most items can be returned less a 15% restocking fee within 14 days. Item must be brand new, undamaged, and have all shipping wrapping in tact. Shipping is not refunded and you are responsible for shipping the item back. If an item has not been shipped a full refund is possible but not guaranteed, if an item has been shipped the above fee applies. If an item was damaged please let us know immediately as that is a different issue that involves a discussion with the shipping company.

Product: Crystal Bowls

Undamaged, brand new bowls can be returned less a 15% restocking fee within 14 days. Shipping is not refunded and you are responsible for shipping the item back.  All shipping packaging must be present. If an item has been shipped, yet not received, the above fee still applies. If an item was damaged please let us know immediately as that is a different issue that involves a discussion with the shipping company.


Product: Tuning Forks

Forks may be returned for a full refund, less any shipping charges, within 30 days. They must be returned in the exact condition they were received. If an item was damaged please let us know immediately as that is a different issue that involves a discussion with the shipping company.

Product: Music

Once payment is processed you will receive a download link via email. Check your spam if you do not see it shortly. You have 24 hours to download your recording. If you do not download within 24 hours you will need to place the order again. 


Product: Gift Certificates

Gift certificates valid for one year from purchase date. After that gift certificate holder is responsible for any rate changes. Gift certificates are non-refundable and non-transferable. All other policies apply.